To make a long story short. I couldn't get into my password vault.
Chatted with Norton's 4 times Each time it was corrected. After I left and had my control back, then it wouldn't recognize my new vault password.
So back I'd go, round and round.
I told them if I had the same problem I would no longer use Nortons.
So I decided to complain to Centurylink and rather than chat I called them by phone.
I went over and over all that was done to no success as it reverted back to the same problem.
Even with the new password and new HINT didn't make a whit of difference.
So She sent me to chat after explaining things with her on the phone.
Now this has been almost 6 hours over two days.
But getting back to where I am at now, I kept suggesting that "Delete the program and start over like I was a new customer.
AND FINALLY THE LAST TECHNICIAN
TOOK MY ADVICE LOW AND BEHOLD IT WORKED!!!!!
SO IT PAYS TO PERSIST!
_________________
I'm a Science Thinker, Radio Tinkerer, and all around good guy. Just ask Me!