i was having obvious problems with wifi dropping, slow speeds and downloads. I decided to call my provider Centurylink support.
Of course when I called they did an auto robot line test before I talked to a representative. I then told my issues, and they did their routine ISP connection, verification of modem having no issues. I was given a second channel, and was informed that my speed was now increased from 12Mbps to 22Mbps.
It seemed to be working, session closed.
Then I tried downloading PDF FILES, I noticed that my modem-DSL-WIFI would shut down every time I tried to down load files. Back again to the help desk at Centurylink. More testing and then I was told my modem was out of warrentee and I would need to get another unit. Grrrr!
I found out that almost all hard telephone wired units are no longer sold, as everyone's using cable. Well at this point I decided to try doing a software install of my modem. My modem is a ZyXEL C1000Z, it has 2 downloads. So I followed the online Centurylink instructions, and did a power down of both the modem and Laptop.
After reboot things seem OK now. I didn't have to purchase a new modem from them!
So they didn't squeeze $$$$ from me.
So always persist in learning to go the extra step, if you don't know how, you can ask here, for problem solving in your delemas.
_________________
I'm a Science Thinker, Radio Tinkerer, and all around good guy. Just ask Me!