Consumer Reports vs Microsoft

Today C.U. gives Microsoft Surface Tablets a not recommended rating. With over 60,000 members reporting a broken down unit. This calculates to a 25% failure rate.
Of course Microsoft retorts that they have the consumer quality always important.
Consumer reports rates Apple computer as the highest in reliability.
I personally rate Apple as too expensive for my tastes. 

The iPad I had did have a lot of bugs that even the apple store couldn't correct. Yet they claimed of never seeing these problems before. Yet browse the web and see how many complaints are really out there. ( On erratic behavior of it's O.S.)